We have compiled a list of manufacturers, distributors, product information, reference prices, and rankings for IT service management software.
ipros is IPROS GMS ・ IPROS One of the largest technical database sites in Japan that collects information on.

IT service management software - List of Manufacturers, Suppliers, Companies and Products

IT service management software Product List

1～2 item / All 2 items

Displayed results
[Case Study on Business Efficiency Improvement] SCSK Pressendo Co., Ltd. <Product>

[Case Study on Business Efficiency Improvement] SCSK Pressendo Co., Ltd. <Product>

Implement IT service management in accordance with ITIL and achieve business process reform to accommodate business expansion!

We would like to introduce a case study of a large-scale implementation of Atlassian products at SCSK Pressendo Co., Ltd. The company had been facing many challenges in IT service management, including managing customer inquiries and incident management during outages. After the implementation, they resolved issues that required significant manpower and effort for controlling development and operational processes, as well as providing quantitative information to client companies. This enabled efficient project operations in accordance with ITIL-compliant IT service management. [Case Overview] ■ Background/Challenges: Inefficient help desk/incident management leading to a lack of control over development and operational processes. ■ Implementation Effects: - Smooth realization of integration with existing task management tools and the establishment of a communication platform. - Enabled rapid incident response and reduction of development effort. *For more details, please download the PDF or feel free to contact us.

  • Production Management System

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
[Case Study on Business Efficiency Improvement] SB Payment Service Corporation

[Case Study on Business Efficiency Improvement] SB Payment Service Corporation

Introducing a case study of building a foundation that supports IT service management in accordance with ITIL!

We would like to introduce a case study of the implementation of Jira Software, Jira Service Management, and Confluence at SB Payment Service Corporation. The company faced challenges in various IT service management processes, including incident management, problem management, change management, and configuration management. After implementation, in the incident management process, consolidating information sharing during incidents in Slack allowed all stakeholders to share information simultaneously, resulting in various benefits. [Case Overview] ■ Background and Challenges: There was a need to unify the analog-based incident management process and accelerate initial response. ■ Implementation Effects - Achieved faster incident response, accumulation of knowledge, and company-wide information sharing. - Contributed to reducing development man-hours and expenses, as well as standardizing quality. *For more details, please download the PDF or feel free to contact us.

  • Production Management System

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
COPYRIGHT © 2001-2025 IPROS CORPORATION ALL RIGHTS RESERVED.